Privacy Policy

Last updated: August 2026 1. Introduction Beytkom Properties respects your privacy. This policy explains how we collect, use, store, and share personal information when you browse our website, contact us, submit a property enquiry, create an account, request a viewing, make a payment, or use our related services. 2. Information we collect We may collect your name, email address, telephone number, country code, property preferences, enquiry messages, booking details, account information, identity-verification status, transaction references, uploaded documents, and communications with us. We may also collect technical and usage data such as IP address, device information, browser language, pages visited, referral source, approximate location, cookies, and campaign parameters. 3. How we use information We use personal information to respond to enquiries; recommend and market relevant properties; arrange viewings and meetings; manage accounts, reservations, payments, and customer support; verify identity where required; prevent fraud and misuse; measure website and campaign performance; comply with legal obligations; and improve our services. 4. Legal basis and marketing We process information where needed to provide requested services, pursue legitimate business interests, comply with law, or act with your consent. Where required, you may withdraw marketing consent or ask us to stop promotional communications at any time. Service-related messages may still be sent when necessary. 5. Sharing information We may share relevant information with property owners, developers, assigned agents, payment processors, identity-verification providers, technology and hosting providers, messaging services, analytics providers, professional advisers, regulators, and authorities when reasonably necessary. We do not sell personal information. 6. International transfers and retention Some service providers may process information outside the UAE. We take reasonable steps to use appropriate protections where required. We retain information only for as long as necessary for the purposes described, contractual requirements, dispute handling, fraud prevention, and applicable legal or regulatory obligations. 7. Security We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed. You should protect verification codes, passwords, and devices used to access your account. 8. Cookies and analytics We may use essential cookies and similar technologies for website operation, preferences, analytics, attribution, and advertising measurement. Browser settings may allow you to block or delete cookies, although some features may then work differently. 9. Your rights Subject to applicable UAE data-protection law, you may have rights to request access, correction, deletion, restriction, objection, or a copy of your personal information, and to withdraw consent. We may need to verify your identity before completing a request, and legal exceptions may apply. 10. Third-party links and updates Our website may link to third-party websites whose privacy practices we do not control. We may update this policy by publishing a revised version here. For privacy questions or requests, use the contact details provided on our Contact page.